FAQ & Site Info

With a lot of dangerous counterfeit pumps out there, it's important to make sure that you're buying from a legitimate source. This eCrater store is run by the Bathmate team - but you can head to our official retail sites at bathmatedirect.com / officialhydromaxpump.com if you'd prefer to purchase there.

Absolutely - we wouldn't be the world's biggest penis pump company if our products did nothing. According to our latest (2020) survey, an incredible 81% of people reported either longer or better erections after 2 months of using Bathmate, with 92.9% of HydroXtreme users reporting better erections after that point. We're actually the only penis pump manufacturer to guarantee results. If you're not satisfied with your Bathmate in the 60 days after you buy, you'll be able to claim a complete refund - no questions asked.

As the first ever water penis pump, Bathmate is safer to use, more convenient, and produces better results than other pumps - it's why we're the world's most popular pump brand. We're also one of the only medically-certified penis pumps out there, which certifies that our pumps are safe to use, and don't produce dangerous levels of pressure.

We try and serve as much of the world as possible. We ship to every country that we're legally able to export to, from our UK home to the USA, China, Russia, Mexico and more. We're unable to ship to certain regions due to trade embargos, import difficulties, and local bans on adult-related products, but we're able to ship to practically every country thanks to our international delivery agreements.